Subject: Ticket Assigned - Conversation with SL
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 11:09:44 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SL SL                    I dont think so           02:58 PM, 06th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:00 PM, 06th Mar                     SL                    Could pls track this order for me           03:00 PM, 06th Mar                     SL                    Can i get it today or not           03:00 PM, 06th Mar                   Reena                   We see that you are contacting us regarding the order id 9417358239           03:01 PM, 06th Mar                     SL                    Yess           03:02 PM, 06th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           03:02 PM, 06th Mar                     SL                    Help me. To
  cancel order now           03:03 PM, 06th Mar                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           03:03 PM, 06th Mar                     SL                    ??           03:04 PM, 06th Mar                   Reena                   However, we would request you to not accept the delivery of your order.           03:04 PM, 06th Mar                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:04 PM, 06th Mar                     SL                    Anyother way to cancel now           03:04 PM, 06th Mar                   Reena                   Once the order will return back to warehouse we will process the refund for the same as soon as possible           03:04 PM, 06th Mar                     SL                    B
 eacuse am purchased through tabby           03:04 PM, 06th Mar                   Reena                   We sincerely apologize for the inconvenience caused, we will not be able to cancel your order from our end.           03:06 PM, 06th Mar                   Reena                   We would request you to please inform the courier agent to cancel the delivery.           03:07 PM, 06th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:07 PM, 06th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:09 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5799571