Subject: Ticket Assigned - Conversation with Raneem Salhab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 10:00:30 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raneem Salhab Raneem Salhab                    Alslam alykom           01:28 PM, 06th Mar                     Raneem Salhab                    My order showed delivered           01:29 PM, 06th Mar                     Raneem Salhab                    But I didn’t receive it           01:29 PM, 06th Mar                   Reena                   Good Afternoon Raneem, Thank you for contacting us. This is Reena, I will be happy to assist you.           01:33 PM, 06th Mar                     Raneem Salhab                    I didn’t receive my order           01:34 PM, 06th Mar                   Reena                   We see that you are contacting us regarding the order id 9417204192           01:36 PM, 06th Mar                     Raneem Salhab                    9417204192           01:36 PM, 06th Mar                     Raneem Salhab                    Yes           01:36 PM, 06th Mar                   Reena                   It will just take a moment to check the details for you.           01:37 PM, 06th Mar                   Reena                   We would like to inform you that after checking the order details we can see that your order with ID 9417204192, has been successfully delivered to you on 5/3/2023           01:38 PM, 06th Mar                     Raneem Salhab                    We can’t find the order           01:39 PM, 06th Mar                   Reena                   We request you to please check with your security and  family members regarding your order.           01:39 PM, 06th Mar                     Raneem Salhab                    Chec with the driver           01:39 PM, 06th Mar                     Raneem Salhab                    Please           01:40 PM, 06th Mar                     Raneem Salhab                    Check           01:40 PM, 06th Mar                   Reena                   Please allow us moment to check for you.           01:43 PM, 06th Mar                   Reena                   We would like to inform you that we have delivered your order on the address: althamam 13,apartmemt 506, United Arab Emirates (AE) has been delivered and proof of delivery for the same is attached below.  * File attached - MicrosoftTeams-image (14).png *             01:47 PM, 06th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:49 PM, 06th Mar                     Raneem Salhab                    This not us           01:49 PM, 06th Mar                     Raneem Salhab                    I thin lol           01:50 PM, 06th Mar                     Raneem Salhab                    I think this is another building           01:50 PM, 06th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           01:52 PM, 06th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           01:54 PM, 06th Mar                   Reena                   Please allow us some time to do a needful and we will update you by e-mail.           01:54 PM, 06th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:57 PM, 06th Mar                     Raneem Salhab                    Ok           01:57 PM, 06th Mar                     Raneem Salhab                    Thank you           01:57 PM, 06th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:00 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5799041