Subject: Ticket Assigned - Conversation with .
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 09:49:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with . .                    Hi           01:29 PM, 06th Mar                     .                    I need to ask about the refund           01:29 PM, 06th Mar                     .                    about one item           01:29 PM, 06th Mar                     .                    because it was returned, i was not able to receive the order.           01:29 PM, 06th Mar                     .                    Where it will be refunded? to my bank account or it will be credited in my max application?           01:30 PM, 06th Mar                     .                    Please check.           01:31 PM, 06th Mar                     .                             01:31 PM, 06th Mar                   Reena                   Good Afternoon Alyssa, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:33 PM, 06th Mar              
      Reena                   We see that you are contacting us regarding the order id 9416871726           01:35 PM, 06th Mar                     .                    Yes. I need to know where is the amount refunded,           01:36 PM, 06th Mar                     .                    ?           01:36 PM, 06th Mar                   Reena                   It will just take a moment to check the details for you.           01:37 PM, 06th Mar                   Reena                   Thank you for your patience           01:40 PM, 06th Mar                   Reena                   We would like to inform you that we have processed the refund of amount AED 73.75 on 6/3/2023 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:42 PM, 06th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:44 PM, 06th Mar                   Reena                   It 
 was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:48 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5798950