Subject: New Reply Received - Order not received
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 07:42:46 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Order not received  Ticket comment <div dir="auto">Thank you for your response. I have received the order.</div>
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<div>On Mon, Mar 6, 2023, 08:03 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nhlanhla,<br><br>Thank you for getting in touch with Splash.<br><br>​Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.</div>
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<br>We have noted down your feedback and we will forward it to the relevant team and we will ask them to make sure that this mistake is not repeated again.</div>
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<div dir="ltr">We would request you to please confirm with us that you have received the order or not.<br><br>We thank you for your understanding and cooperation.<br><br>Please feel free to get in touch with us for further assistance.<br><br>Thank you,<br>Splash Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5793686