Subject: New Reply Received - Order not received
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 14:45:33 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Order not received  Ticket comment <div dir="auto">Kindly find attached picture. The delivery guy delivered to the wrong address, I had to walk around my whole block in search of my order. As stated on the app my room number is 414 block c.</div>
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<div>On Sun, Mar 5, 2023, 16:56 Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nhlanhla,<br><br>Thank you for contacting Splash.<br><br>We apologize for the inconvenience that you have received your order late.<br><br>We would like to inform you that after checking the order details we can see that your order with ID 9417214057, has been successfully delivered to you on 4/3/2023.</div>
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<div dir="ltr">We request you to please check with your security and family members regarding your order. </div>
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<div dir="ltr">If still you do not receive your order, please get back to us.<br><br>Feel free to contact us for further assistance.<br><br>Thank You,<br>Splash support team</div>
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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044013796999'>20230305_181852.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5793686