Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 12:01:15 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hello,</div>
<div>The issue has been resolved.</div>
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<div>Thank you,</div>
<div>Latifa<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 5 Mar 2023, at 13:19, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5787140</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div style="" dir="ltr">Hi Latifa,</div>
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<div style="">Thankyou for reaching out to Splash.</div>
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<div style="">We sincerely apologize for the inconvenience caused.</div>
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<div style="">Yourorder ID 7817133878 is now ready for collection. Kindlymake sure to have your Emirates ID or Passport, during the pickup. </div>
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<div style="">Also,make sure to have the SMS ready, as it is needed in the branch to be able tocomplete the pickup process. </div>
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<div style="">We would request you to kindly visit your store collection branch and collect your order.</div>
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<div style="">If you do not receive your order within the specified time frame, please do let us know. We will be happy to help.<br><br>
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<div style=""> Feelfree to reach out to us if you need any further assistance. </div>
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<div><span style="font-size: 10.5pt" dir="ltr">Thank You,</span></div>
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<span style="font-size: 10.5pt" dir="ltr">Splash </span><span style="font-size: 10.5pt">S</span><span style="font-size: 10.5pt">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787140