Subject: Ticket Assigned - Conversation with فوزان دالفي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 11:45:49 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with فوزان دالفي فوزان دالفي                    Hi           03:30 PM, 05th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:32 PM, 05th Mar                     فوزان دالفي                              03:33 PM, 05th Mar                     فوزان دالفي                    10 min before only I have received my order           03:34 PM, 05th Mar                   Reena                   We see that you are contacting us regarding the order id 8417404337           03:37 PM, 05th Mar                   Reena                   It will just take a moment to check the details for you.           03:37 PM, 05th Mar                   Reena                   Thank you for your patience.           03:39 PM, 05th Mar                   Reena                   We understand that you wish to exchange your some of the items. Please know that in order to exchange the item.           03:40 PM, 05th Mar                   Reena                   You can return your Splash product to a Splash/Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           03:40 PM, 05th Mar                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           03:40 PM, 05th Mar                   Reena                   If you do not wish to visit the store, you can contact our customer support team on 18-00-871 to make a return and to be notified of the refund amount based on our return policy. You can also drop off your return to any Splash/Centrepoint store across the Oman.           03:42 PM, 05th Mar                   Reena                   You can visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Spplash/Centrepoint store in the Kuwait.           03:42 PM, 05th Mar                   Reena                   ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.           03:42 PM, 05th Mar                   Reena                   ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund.           03:43 PM, 05th Mar                   Reena                   It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           03:43 PM, 05th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:44 PM, 05th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:45 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5793830