Subject: Ticket Assigned - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 03:11:27 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Hello,

I purchased a pair of ladies pump shoes flats - black with snake design at the pointed end for my wife on 08-Jan-2023 from your outlet in Sharjah City Center.  My wife would have worn it 3 times at most between purchasing and now.  One of the pair has already given way torn at the back where it is connected.  This is the fist time we are experiencing a bad quality of shoes purchased from Shoe Mart in the last two decades and so is quite disappointing.   Please let me know if we can have it replaced with a new pair?   Looking forward to a favourable reply from you. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5701354