Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 14:27:15 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:11 PM, 04th Mar                     User                    Thanks for shopping at HomeCentre. Your order 8416502490, is confirmed to deliver tomorrow b/n 10:30 - 16:00, Please call 97290879,99390807 for any enquiries.           06:11 PM, 04th Mar                     User                    Your 8416502490 from HomeCentre is out for delivery, Please call 97290879,99390807 for your requests.Thank You for shopping at HomeCentre           06:12 PM, 04th Mar                     User                    And i still didn’t receive my order           06:12 PM, 04th Mar                   Reena                   Good Evening Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           06:13 PM, 04th Mar                     User                    Good afternoon           06:13 PM, 04th Mar                   Reena                   We see that you are contacting us regarding the order id 8416502490           06:14 PM, 04th Mar                     User                    yes           06:14 PM, 04th Mar                   Reena                   It will just take a moment to check the details for you.           06:14 PM, 04th Mar                     User                    Ok           06:14 PM, 04th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           06:18 PM, 04th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           06:19 PM, 04th Mar                   Reena                   Please allow us some time to do a needful.           06:19 PM, 04th Mar                     User                    am i getting my order today or not ?           06:20 PM, 04th Mar                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           06:23 PM, 04th Mar                   Reena                   Please let us know if we can assist you any other queries.           06:25 PM, 04th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           06:26 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5789400