Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 10:18:48 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I received a call yesterday           01:42 PM, 04th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, I will be happy to assist you.           01:45 PM, 04th Mar                     User                    I received a call yesterday from UAE           01:45 PM, 04th Mar                     User                    +971 4 517 2125           01:45 PM, 04th Mar                     User                    This the number           01:45 PM, 04th Mar                     User                    is this homecenter?           01:46 PM, 04th Mar                     User                    i have a request regarding dining table           01:46 PM, 04th Mar                     User                    I was not able to answer the call so i want to know there feedback     
       01:47 PM, 04th Mar                   Reena                   It will just take a moment to check the details for you.           01:49 PM, 04th Mar                     User                    Ok           01:49 PM, 04th Mar                   Reena                   We would request you to please confirm with us that you have placed the online order or not.           01:53 PM, 04th Mar                     User                    What did you mean           01:56 PM, 04th Mar                     User                    i visited Avenue branch and I informed them           01:57 PM, 04th Mar                     User                    long time before i send email regarding the issue           01:57 PM, 04th Mar                     User                    January 2022 i sent email with photo           01:57 PM, 04th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           02:00 PM, 04th Mar                     User               
      But i need some one to help me please           02:02 PM, 04th Mar                     User                    i already informed the staff with everything happened with me           02:02 PM, 04th Mar                   Reena                   We would request you to please contact the UAE Homecentre support team regarding your concern. https://www.homecentre.com/ae/en/write-to-us           02:03 PM, 04th Mar                     User                    Can they call me again?           02:03 PM, 04th Mar                     User                    yesterday i was not able to answer           02:04 PM, 04th Mar                   Reena                   We would like to inform you that we are unable to check your details from our end, as we support the Centrepoint. We would request you to kindly visit the above provided link regarding your concern.           02:09 PM, 04th Mar                   Reena                   Please let us know if we can assist you any other queries.    
        02:09 PM, 04th Mar                     User                    Ok thanks           02:10 PM, 04th Mar                     User                    i just want to call me back           02:10 PM, 04th Mar                     User                    yesterday i received a call           02:11 PM, 04th Mar                     User                    and i wasn't able to answer           02:11 PM, 04th Mar                     User                    Is this landmark # ?           02:11 PM, 04th Mar                     User                    +971 4 517 2125           02:12 PM, 04th Mar                   Reena                   We can not assured the same from our end.           02:14 PM, 04th Mar                   Reena                   Please let us know if we can assist you any other queries related to the Centrepoint.           02:15 PM, 04th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with us.   Have a wonderful day.  
          02:18 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787763