Subject: Ticket Assigned - Conversation with Haji Rahamathulla Iqbal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 10:13:09 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Haji Rahamathulla Iqbal Haji Rahamathulla Iqbal                    Hello           01:43 PM, 04th Mar                   Reena                   Good Afternoon Haji, Thank you for contacting us. This is Reena, I will be happy to assist you.           01:44 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Yea hi Reena           01:45 PM, 04th Mar                     Haji Rahamathulla Iqbal                    I just wanted to know has my refund been initiated ? and if it has been then has it been to my credit balance or my account           01:46 PM, 04th Mar                   Reena                   It will just take a moment to check the details for you.           01:50 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Ok           01:51 PM, 04th Mar                   Reena                   We see that you are contacting us regarding the order id 9416776826           01:51 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Yes           01:52 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Kappa tshirt           01:53 PM, 04th Mar                   Reena                   We would like to inform you that for the return request for order No. 9416776826, the return product has been collected from your end.           01:54 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Yes it has been collected from me           01:55 PM, 04th Mar                   Reena                   We would like to tell you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           01:59 PM, 04th Mar                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your ​my credit account.           01:59 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Bit its already been 2-3 days i think its been picked up           02:00 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Why is everything so slow at centerpoint, From order receiving to return and refund and customer care everything           02:03 PM, 04th Mar                   Reena                   We see that your items have been collected from your end on 3 Mar, 2023.           02:04 PM, 04th Mar                   Reena                   It will take 2 - 3 business days to reach our warehouse           02:05 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Ok thank you           02:08 PM, 04th Mar                   Reena                   Please let us know if we can assist you any other queries.           02:09 PM, 04th Mar                     Haji Rahamathulla Iqbal                    No thanks           02:10 PM, 04th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:12 PM, 04th Mar                     Haji Rahamathulla Iqbal                    Sure thank and you to           02:12 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787725