Subject: Ticket Assigned - Conversation with KF
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 09:45:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with KF KF                    Hello           01:30 PM, 04th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, I will be happy to assist you.           01:34 PM, 04th Mar                     KF                    Hi           01:34 PM, 04th Mar                     KF                    I had put a request for return items.           01:34 PM, 04th Mar                     KF                    Been 2 weeks           01:35 PM, 04th Mar                     KF                    No one has showed up           01:35 PM, 04th Mar                   Reena                   We see that you are contacting us regarding the order id 9414745047           01:37 PM, 04th Mar                   Reena                   It will just take a moment to check the details for you.           01:37 PM, 04th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           01:38 PM, 04th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           01:39 PM, 04th Mar                   Reena                   Please allow us some time to do a needful.           01:39 PM, 04th Mar                     KF                    That’s what the last customer support said.           01:39 PM, 04th Mar                     KF                    No one is coming to pick it up.           01:39 PM, 04th Mar                     KF                    The service is poor unfortunately           01:39 PM, 04th Mar                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           01:41 PM, 04th Mar                     KF                    Ok           01:41 PM, 04th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:41 PM, 04th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:43 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787540