Subject: Ticket Assigned - Conversation with Jack
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 08:01:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jack Jack                    Hi           11:46 AM, 04th Mar                     Jack                    Order number 9417288153.           11:46 AM, 04th Mar                     Jack                    Is it possible to know when the order  will be ready for collection.           11:47 AM, 04th Mar                   Reena                   Good Afternoon Jack, Thank you for contacting Max. This is Reena, I will be happy to assist you.           11:48 AM, 04th Mar                     Jack                    Is it possible to know what time the order will be ready for collection?           11:49 AM, 04th Mar                   Reena                   It will just take a moment to check the details for you.           11:50 AM, 04th Mar                     Jack                    Ok           11:51 AM, 04th Mar                   Reena                   We see that you have placed the order on Mar 3, 2023 and expected delivery date is Mar 4, 2023.           11:53 AM, 04th Mar                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           11:54 AM, 04th Mar                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           11:54 AM, 04th Mar                     Jack                    I know all that was hoping for more details as I was gonna be near the store in the afternoon.           11:55 AM, 04th Mar                     Jack                    Anyway thx.           11:55 AM, 04th Mar                   Reena                   Please let us know if we can assist you any other queries.           11:56 AM, 04th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:00 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5786905