Subject: New Reply Received - Re: Your order invoice is attached
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 07:18:55 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your order invoice is attached  Ticket comment <div dir="auto">Please proceed with return the item. Its material quality issue.</div>
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<div>On Fri, 3 Mar 2023 at 5:20 PM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5742055</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Reena kumari : </div>
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<div dir="ltr">Hi Misbah,<br><br>Thank you for contacting Splash.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We have been notified by the concern team that it seems the damage due to usage issue and it's exceed the 14 days return period as well. </div>
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<div dir="ltr">We would request you to please visit the below mentioned link.</div>
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<a href="https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#" rel="noreferrer" target="_blank">https://helpae.centrepointstores.com/en/support/solutions/folders/44001185898#</a><br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Splash Support Team<br><br>
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</blockquote>-- <br><div dir="ltr" class="gmail_signature">Thanks and Regards<br>MISBAH PTP<br>Mob          : +971 568552789(UAE),<br>                     +91 7511111774(IND).<br>Email ID  : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>Skype ID: Misbahmizs<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5742055