Subject: Ticket Assigned - Conversation with A
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 07:10:06 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with A A                    Goodmorning           10:50 AM, 04th Mar                     A                    I have my delivery today           10:50 AM, 04th Mar                     A                    But I think my number is incorrect that is why I did not receive any message           10:51 AM, 04th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:52 AM, 04th Mar                     A                             10:53 AM, 04th Mar                     A                    This is my order number           10:53 AM, 04th Mar                     A                    I have updated my correct number 9553 6802           10:56 AM, 04th Mar                   Reena                   It will just take a moment to check the details for you.           10:
 56 AM, 04th Mar                     A                    Can you kindly send me the driver number so I can contact him direct.           10:57 AM, 04th Mar                   Reena                   Thank you for your patience           10:57 AM, 04th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           10:57 AM, 04th Mar                   Reena                   We would request you to please confirm with us your contact number +96595536182           10:58 AM, 04th Mar                     A                    +96595536802           10:59 AM, 04th Mar                     A                    I don't know how the number changed in the system.           10:59 AM, 04th Mar                     A                    I just realised today as I have not received any updates regarding my delivery from Max.           11:00 AM, 04th Mar                   Reena                   We will escalate to the courier partner to update the contact 
 number and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           11:01 AM, 04th Mar                   Reena                   Please allow us some time to do a needful.           11:01 AM, 04th Mar                     A                    Please can my delivery arrive as early as possible           11:01 AM, 04th Mar                     A                    Morning will be great as I have plans to go out later on.           11:02 AM, 04th Mar                     A                    Before 12pm if possible please           11:02 AM, 04th Mar                     A                    Thank you           11:03 AM, 04th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           11:05 AM, 04th Mar                     A                    OK.. thank you           11:06 AM, 04th Mar  
                  Reena                   Please let us know if we can assist you any other queries.           11:07 AM, 04th Mar                     A                    Thank you           11:07 AM, 04th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:08 AM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5786617