Subject: Note Added - [#5784978] Bench order number 9417121011
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 05:35:07 +0000

Hi ,    Wajeeha Arshi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5784978    Subject:  Bench order number 9417121011   Requester: Fatima    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">When did the order deliver?</div>
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<div class="MsoNormal">Thanks</div>
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<div class="MsoNormal">Wajeeha</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, March 4, 2023 8:21 AM<br>
<b>To:</b> Wajeeha Arshi &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5784978] - Bench order number 9417121011</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Product Issue<br>
Order Date: ​Mar 2, 2023<br>
Order ID: ​9417121011<br>
Tracking ID: ​FP030323000644<br>
Assistance Required: Need Urgent ​Assistance<br>
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Issue Description:​ Customer is reporting that "<span style="color:#183247">I received my order today of this bench and was wondering if an exchange is possible or an extra discount is offered as I don't want to go through return process".</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>"There are two line on the bench which are visible and really bothering me I don't know its discolored or cut lines please let me know if you can send and exchange</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​".</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​Kindly look into it and do needful.</span></div>
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Regards,<br>
Reena</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5784978:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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