Subject: New Reply Received - Promotions or Gift Vouchers
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 05:28:27 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>Hi all,</div>
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<div>It’s not an acceptable apology as other people did received already , and you are a big brand how come such mistake to happen and how come your call center agent doesn’t have the information as i called and has been informed that it is a real offer and my order getting prepared for me , you don’t need this  , but you need us to keep our trust in you as brand and respectful company, not doing such a mistake, i need my order , if there was a mistake it was by your side , not mine , by the way this action will effect you badly , so kindly asking my right for having my order done as I has been told by your staff, on the other hand will open a case for having my right back as this action cause harm to me , and effected me badly  </div>
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<div>Thanks,</div>
<div>Regards,</div>
<div>Nagwa Mohammed<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Saturday, March 4, 2023, 8:06 AM, Landmark Group &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Nagwa,<br><br>Thank you for contacting Centrepoint.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that there was a technical problem on the pricing and the order was placed with the wrong pricing.<br><br>We apologize for the same and the order can't be delivered at the same price. <br><br>The team is working on it and the order will be cancelled. In case, you need the item then please place a new order with the revised pricing.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="">Thank You,<br style="">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5785298