Subject: Ticket Assigned - Conversation with amangurung070
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 10:48:52 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amangurung070 amangurung070                    Good afternoon my delivery is still not here can u update me please           02:21 PM, 03rd Mar                   Reena                   Good Afternoon Aman, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:26 PM, 03rd Mar                     amangurung070                             02:27 PM, 03rd Mar                     amangurung070                    I was supposed to receive my delivery yesterday but nothing yet iam still waiting please help me           02:27 PM, 03rd Mar                   Reena                   We see that you are contacting us regarding the order id 9416966813           02:29 PM, 03rd Mar                     amangurung070                    Yes           02:29 PM, 03rd Mar                     amangurung070                    I've paid for the ite
 ms already online but still iam waiting for the delivery guy to call me           02:30 PM, 03rd Mar                   Reena                   We sincerely apologize for the inconvenience caused.           02:31 PM, 03rd Mar                     amangurung070                    I accept your apology but what about my delivery??           02:32 PM, 03rd Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           02:35 PM, 03rd Mar                   Reena                   Please give us some time, because the issue will be escalated to the concerned team, and they will try their best to help you properly.           02:36 PM, 03rd Mar                     amangurung070                    I need it by today cuz i waited long enough was supposed to be yesterday but still           02:36 PM, 03rd Mar                   Reena                   We understand that this would 
 be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           02:39 PM, 03rd Mar                     amangurung070                    Please tell me I'll get my delivery my today itself           02:40 PM, 03rd Mar                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible. We will update you by e-mail.           02:44 PM, 03rd Mar                   Reena                   Please let us know if we can assist you any other queries.           02:45 PM, 03rd Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:48 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5783279