Subject: Ticket Assigned - Conversation with Mido Ebeed
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 10:40:18 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mido Ebeed Mido Ebeed                    Hello           02:15 PM, 03rd Mar                     Mido Ebeed                    Good evening           02:16 PM, 03rd Mar                     Mido Ebeed                    Now it’s 14days and the amount is not refunded           02:16 PM, 03rd Mar                     Mido Ebeed                    This wont be because it’s salary card not have bank account           02:17 PM, 03rd Mar                     Mido Ebeed                    The card will not accept the refunded amount           02:17 PM, 03rd Mar                     Mido Ebeed                    Am I clear           02:17 PM, 03rd Mar                   Reena                   Good Afternoon Mido, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:27 PM, 03rd Mar                   Reena                   We see that you are contacting us regarding the order id 9414618170           02:28 PM, 03rd Mar                   Reena                   It will just take a moment to check the details for you.           02:31 PM, 03rd Mar                   Reena                   Thank you for your patience           02:33 PM, 03rd Mar                   Reena                   We have checked and as we can see a refund of amount AED 75 has been successfully processed on 17/2/2023 to Apple Pay.           02:34 PM, 03rd Mar                   Reena                   An email notification regarding the same was sent to your email address           02:36 PM, 03rd Mar                   Reena                   Please let us know if we can assist you any other queries.           02:37 PM, 03rd Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:39 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5783211