Subject: Ticket Assigned - Conversation with Mona❤️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 14:10:36 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mona❤️ Mona❤️                    Hello           05:46 PM, 02nd Mar                     Mona❤️                             05:47 PM, 02nd Mar                     Mona❤️                    Can u able to chck the status pls?           05:47 PM, 02nd Mar                     Mona❤️                    Delivery guy called me yestrdy but they reschedule it           05:47 PM, 02nd Mar                   Reena                   Good Evening Mona, Thank you for contacting us. This is Reena, I will be happy to assist you.           05:50 PM, 02nd Mar                     Mona❤️                    Hello reena…           05:50 PM, 02nd Mar                     Mona❤️                    Hope ur doing grt…           05:51 PM, 02nd Mar                     Mona❤️                    Pls update me regarding to my order           05:51 PM, 02nd Mar                     Mona❤️                    Pls see the details above thnks           05:51 PM, 02nd Mar                   Reena                   We see that you are contacting us regarding the order id 9416824829           05:53 PM, 02nd Mar                   Reena                   It will just take a moment to check the details for you.           05:53 PM, 02nd Mar                     Mona❤️                    Sure           05:54 PM, 02nd Mar                     Mona❤️                    Take ur tym           05:54 PM, 02nd Mar                   Reena                   Thank you for your patience           05:56 PM, 02nd Mar                     Mona❤️                    ?           05:57 PM, 02nd Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day.           05:57 PM, 02nd Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           05:57 PM, 02nd Mar                     Mona❤️                    Exactly…           05:57 PM, 02nd Mar                   Reena                   Please allow us some time to do a needful.           05:58 PM, 02nd Mar                     Mona❤️                    Thank u. I realy need those by tom ?           05:58 PM, 02nd Mar                     Mona❤️                    As i have a flight           05:58 PM, 02nd Mar                   Reena                   As the issue will be escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible. We will update you by e-mail.           06:01 PM, 02nd Mar                     Mona❤️                    Got it thnks alot           06:02 PM, 02nd Mar                   Reena                   Please let us know if we can assist you any other queries.           06:03 PM, 02nd Mar                     Mona❤️                    Non thnks so much           06:03 PM, 02nd Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           06:07 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5779548