Subject: Ticket Assigned - Conversation with Sanam Fathima
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 14:08:53 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sanam Fathima Sanam Fathima                    Hello           05:45 PM, 02nd Mar                     Sanam Fathima                    I need to track my shipment           05:46 PM, 02nd Mar                     Sanam Fathima                    Order no 9416740410           05:46 PM, 02nd Mar                     Sanam Fathima                    Its showing status as Undelivered           05:46 PM, 02nd Mar                   Reena                   Good Evening Sanam, Thank you for contacting us. This is Reena, I will be happy to assist you.           05:50 PM, 02nd Mar                   Reena                   We see that you are contacting us regarding the order id 9416740410           05:52 PM, 02nd Mar                   Reena                   It will just take a moment to check the details for you.           05:54 PM, 02nd Mar                     Sanam Fa
 thima                    Okay           05:54 PM, 02nd Mar                   Reena                   Thank you for your patience           05:55 PM, 02nd Mar                   Reena                   We sincerely apologize for the inconvenience caused.           05:55 PM, 02nd Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           05:55 PM, 02nd Mar                   Reena                   Please allow us a moment to check your details.           05:56 PM, 02nd Mar                   Reena                   Please let us know if we can assist you any other queries.           05:59 PM, 02nd Mar                     Sanam Fathima                    I need to know about my order  When can i receive it           05:59 PM, 02nd Mar                   Reena                   As the issue will be escalated to the concern team our team is working to resolve your issue a
 nd will get back to you as soon as possible. We will update you by e-mail.           06:03 PM, 02nd Mar                   Reena                   Please let us know if we can assist you any other queries.           06:03 PM, 02nd Mar                     Sanam Fathima                    Ok           06:06 PM, 02nd Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           06:06 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5779538