Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 02:34:51 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I made an online purchase which i collected on Saturday. However the size wasnt correct so i placed the request for a return on same day and requested for money to be put into shukran account so i can use shukran pay. 

Its been days and there is no update on the refund and it keeps showing processing on the app and returned status. No one has come to collect it as well. I want to re-order the same items in smaller size bit prefer to get bck the refund first.

Please look into it https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5764444