Subject: New Reply Received - Price wrongly billed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 10:58:50 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Price wrongly billed  Ticket comment <div>hi </div>
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<div>any update<br><br>---------- Forwarded message ----------<br>
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<div>From: <b>nikila ram</b> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>Date: Tuesday, January 10, 2023<br>Subject: Price wrongly billed<br>To: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br><br><br>hi,</div>
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<div>u can see im a regular customer of urs and never raised such an issuse to u.i saw the store price for the bag as in the range of 240 to 260 as per my memory and not 349.store had 70% off  offer going on that time dont know wht promotion it was.<br>i got late as i tried contacting ur agents through tollfree number and then i thot of emailing cistomer service as they were unable to solve my case.</div>
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<div>hope u would do the needfull.or else i can return the bag to centerpoint bahrain as i havent used the bag yet.bag remains in orginal condition.</div>
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<div>now u r saying u cant assist me further ..but i bought the bag as it was in offer.</div>
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<div>kindly do me favour so i can return the item as its inused with tag.</div>
<div>i have never complaint for anything thats bought</div>
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<div>thanks</div>
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<div>On Saturday, January 7, 2023, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><wbr>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Nikila,<br><span style='font-family:"Calibri Light",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have got the update from the concerned team and they confirmed us that on the date you purchased the bag from the store there were no offers/promotions available hence you have been charged only with the printed price. </div>
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<div dir="ltr">If you still believe that you have been not provided with the discount please share with us the discount amount which was displaying on the date of purchase so that we can assist you accordingly.<br> <br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Thank You,<br><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);float:none;display:inline!important'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537607