Subject: Ticket Assigned - Conversation with Mevy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 06:35:45 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mevy Mevy                    Hi want to return an item please           10:24 AM, 01st Mar                   Reena                   Good Morning Mevy, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:26 AM, 01st Mar                     Mevy                    Hi           10:27 AM, 01st Mar                     Mevy                             10:27 AM, 01st Mar                     Mevy                    The jeans please           10:27 AM, 01st Mar                   Reena                   We see that you are contacting us regarding the order id 8416123590           10:28 AM, 01st Mar                   Reena                   It will just take a moment to check the details for you.           10:28 AM, 01st Mar                     Mevy                    Ok           10:29 AM, 01st Mar                   Reena  
                  We would like to inform you that a return request has been created for order No. 8416123590 on 28/2/2023 and the request will be received by the transportation partner within 2-5 working days.           10:29 AM, 01st Mar                   Reena                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           10:30 AM, 01st Mar                     Mevy                    He didn't contact me           10:30 AM, 01st Mar                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           10:30 AM, 01st Mar                   Reena                   We would request you to please confirm with us your contact number +96551554820           10:31 AM, 01st Mar          
            Mevy                    Yes           10:31 AM, 01st Mar                   Reena                   We have forwarded your query to the concern team and will be try to arrange the return collection for your order as soon as possible.           10:32 AM, 01st Mar                   Reena                   Please allow us some time to do a needful.           10:32 AM, 01st Mar                   Reena                   Please let us know if we can assist you any other queries.           10:32 AM, 01st Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint Have a wonderful day.           10:34 AM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5771042