Subject: Ticket Assigned - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 05:28:33 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi,

This is regarding order number: 9414123290

We are not able to return the item either online or in store
In the web it says we can return it. 
We want to submit a formal complaint, can you please advise on how to do this?

Thanks,
Laura https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5706359