Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 16:44:39 +0000

Hi Reena kumari,  The customer has responded to the ticket.  My Account  Ticket comment <div style="font-family: inherit; font-size: inherit; color: rgb(0, 0, 0)">Please note that all your below given procedures have been followed. Still the problem persists. </div>
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<div style="font-family: inherit; font-size: inherit; color: rgb(0, 0, 0)">Below details hoping rectification:</div>
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<div>- email address : [email-masked]</div>
<div>- Country of access: United Arab Emirates </div>
<div>- type of device used : Mobile- Android and IOS</div>
<div>- Application version. 9.29.2</div>
<div>- System version</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 13, 2023 9:35 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5702185] - My Account
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<div dir="ltr">Hi Meena,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to assist you.<br>
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<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
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<div>- email address :</div>
<div>- Country of access</div>
<div>- type of device used</div>
<div>- Application version.</div>
<div>- System version</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5702185