Subject: Ticket Assigned - Conversation with Ummarah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 11:19:12 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ummarah Ummarah                    Hi           02:37 PM, 13th Feb                   Reena                   Good Afternoon Ummarah, Thank you for contacting us. This is Reena, How may I assist you today?           02:41 PM, 13th Feb                     Ummarah                    I want to know bout my return amoun           02:45 PM, 13th Feb                     Ummarah                             02:45 PM, 13th Feb                     Ummarah                    This one when I will get it           02:45 PM, 13th Feb                     Ummarah                    When the order return period will be over           02:45 PM, 13th Feb                   Reena                   We would request you to please share with us the order number           02:50 PM, 13th Feb                     Ummarah                    Okay wait           02:51 PM, 13th Feb                     Ummarah                             02:52 PM, 13th Feb                     Ummarah                             02:52 PM, 13th Feb                   Reena                   It will just take a moment to check the details for you.           02:54 PM, 13th Feb                     Ummarah                    Okay waiting           02:57 PM, 13th Feb                     Ummarah                    Waiting still           03:01 PM, 13th Feb                   Reena                   Thank you for your patience, we are still checking           03:01 PM, 13th Feb                     Ummarah                    Ok           03:01 PM, 13th Feb                   Reena                   We would like to inform you that we are unable to locate any order with the amount of  AED 315.90           03:03 PM, 13th Feb                   Reena                   We would request you to please share with us the correct order number           03:03 PM, 13th Feb                     Ummarah                    No now with 315           03:06 PM, 13th Feb                     Ummarah                    Wait           03:06 PM, 13th Feb                     Ummarah                    I am Telling you           03:06 PM, 13th Feb                     Ummarah                    This one which I circled this one amount when I will get back           03:07 PM, 13th Feb                     Ummarah                    Can I do voice message to you           03:07 PM, 13th Feb                     Ummarah                    I retired one pleated shirt           03:07 PM, 13th Feb                     Ummarah                    Return           03:07 PM, 13th Feb                     Ummarah                    But I didn’t get the amount back           03:08 PM, 13th Feb                     Ummarah                    The cash back amount is 52.65           03:08 PM, 13th Feb                     Ummarah                    When I will get this           03:08 PM, 13th Feb                     Ummarah                    I underlined it           03:08 PM, 13th Feb                     Ummarah                    Check now           03:08 PM, 13th Feb                   Reena                   Please allow us a moment to check your details.           03:09 PM, 13th Feb                   Reena                   Once you will place the order, cash back will be credited to your shukran pay once your return period is over. Return period will be 14 days from the delivery.           03:14 PM, 13th Feb                   Reena                   Please let us know if we can assist you any other queries.           03:15 PM, 13th Feb                   Reena                   It was a pleasure to assist you. Thank you for contacting us.   Have a wonderful day.           03:18 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5705090