Subject: Ticket Assigned - Conversation with •
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 10:57:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with • •                    hi           02:32 PM, 13th Feb                     •                    i would like to know about the update of my delivery           02:32 PM, 13th Feb                     •                    order number: 8414405230           02:32 PM, 13th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, How may I assist you today?           02:35 PM, 13th Feb                   Reena                   We see that you are contacting us regarding the order id 8414405230           02:37 PM, 13th Feb                     •                    yes           02:37 PM, 13th Feb                     •                    my order is supposed to be delivered today           02:39 PM, 13th Feb                   Reena                   We see that you have placed the order on Feb 12, 2023 and expected delivery date is Feb 13, 2023.           02:39 PM, 13th Feb                     •                    yes that’s correct           02:39 PM, 13th Feb                   Reena                   Your order already on its way and will be delivered soon.           02:40 PM, 13th Feb                     •                    can you please give them an another number           02:40 PM, 13th Feb                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0212230006447 with tracking id FP0212230006447.           02:40 PM, 13th Feb                     •                    can you give them an another number           02:41 PM, 13th Feb                   Reena                   We would request you to please share us the contact number           02:46 PM, 13th Feb                     •                    60760089           02:46 PM, 13th Feb                   Reena                   Thank you for sharing the contact number.           02:47 PM, 13th Feb                   Reena                   We will escalate to the courier partner to update the contact number and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           02:48 PM, 13th Feb                     •                    thank you           02:48 PM, 13th Feb                   Reena                   Please let us know if we can assist you any other queries.           02:51 PM, 13th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:53 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5704953