Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 07:49:22 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:22 AM, 13th Feb                     User                    I have online furniture item and I want to return  it and I refund my money           11:23 AM, 13th Feb                     User                    I went to 2 branch's and they refused to take it           11:24 AM, 13th Feb                     User                    Order number  4813168087           11:26 AM, 13th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, How may I assist you today?           11:29 AM, 13th Feb                   Reena                   We see that you are contacting us regarding the order id 4813168087           11:32 AM, 13th Feb                   Reena                   It will just take a moment to check the details for you.           11:34 AM, 13th Feb  
                  Reena                   We would request you to please confirm the correct order number as we are unable to locate this order number 4813168087           11:41 AM, 13th Feb                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:43 AM, 13th Feb                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           11:46 AM, 13th Feb                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:48 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5703850