Subject: Ticket Assigned - Conversation with Vikram
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 06:39:29 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vikram Vikram                    Hi           10:19 AM, 13th Feb                   Reena                   Good Morning Vikram, Thank you for contacting us. This is Reena, How may I assist you today?           10:20 AM, 13th Feb                     Vikram                    I am not able to use the coupon code CP15           10:22 AM, 13th Feb                   Reena                   We would like to inform you that CP15 coupon code can be used for the first order only.           10:27 AM, 13th Feb                     Vikram                    Yesterday my wife was ordering first time from her account but payment failed so order was not successful. Later tried same but it's was saying the coupon already used           10:30 AM, 13th Feb                   Reena                   We sincerely apologize for the inconvenience caused.           10:33 AM, 13th Feb
                    Reena                   Please give us some time, because the issue has been escalated to the technical team, and they will try their best to help you properly.           10:34 AM, 13th Feb                   Reena                   We will update you by e-mail.           10:34 AM, 13th Feb                     Vikram                    Email [email-masked]           10:34 AM, 13th Feb                     Vikram                    Mob 0529075598           10:35 AM, 13th Feb                   Reena                   Thank You for sharing the e-mail id.           10:35 AM, 13th Feb                   Reena                   Please let us know if we can assist you any other queries.           10:36 AM, 13th Feb                     Vikram                    No thanks ?           10:36 AM, 13th Feb                     Vikram                    Please send me message once the query resolved so we can order           10:36 AM, 13th Feb                   Reena         
           Please allow us some time to do a needful and we will update you by e-mail.           10:37 AM, 13th Feb                   Reena                   It was a pleasure to assist you. Thank you for contacting Centrepoint.   Have a wonderful day.           10:38 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5703542