Subject: Ticket Assigned - Conversation with Maha Elkhalifa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 06:32:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maha Elkhalifa Maha Elkhalifa                    2           10:07 AM, 13th Feb                     Maha Elkhalifa                    Hello           10:08 AM, 13th Feb                     Maha Elkhalifa                             10:10 AM, 13th Feb                   Reena                   Good Morning Maha, Thank you for contacting Centrepoint. This is Reena, How may I assist you today?           10:11 AM, 13th Feb                     Maha Elkhalifa                    Return item           10:12 AM, 13th Feb                     Maha Elkhalifa                    9410362814           10:12 AM, 13th Feb                   Reena                   It will just take a moment to check the details for you.           10:13 AM, 13th Feb                     Maha Elkhalifa                    I contact with you from 21 January           10:14 AM, 13th Feb               
     Reena                   We would like to inform you that a return request has been created for order No. 9410362814 on 21/1/2023.           10:14 AM, 13th Feb                     Maha Elkhalifa                    And no one is coming           10:15 AM, 13th Feb                     Maha Elkhalifa                    Today is 13 February           10:15 AM, 13th Feb                   Reena                   Please accept our full apology for the inconvenience caused, we see that there is delay in your returns collection.           10:15 AM, 13th Feb                     Maha Elkhalifa                    This Take to much time           10:15 AM, 13th Feb                   Reena                   We have forwarded your query to the concern team and will be try to arrange the pick up collection for your order as soon as possible.           10:16 AM, 13th Feb                     Maha Elkhalifa                    Not acceptable           10:16 AM, 13th Feb                     Maha Elkh
 alifa                    Tell me by tomorrow someone is coming for pick up           10:17 AM, 13th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           10:17 AM, 13th Feb                     Maha Elkhalifa                    No I don't have time I will travel           10:18 AM, 13th Feb                     Maha Elkhalifa                    I need someone to come tomorrow           10:18 AM, 13th Feb                     Maha Elkhalifa                    And return my money back           10:19 AM, 13th Feb                     Maha Elkhalifa                    Or I will contact consumer protection           10:20 AM, 13th Feb                   Reena                   Please allow us some time to do a needful.           10:20 AM, 13th Feb                     Maha Elkhalifa                    Because you say that and never responded           10:2
 0 AM, 13th Feb                   Reena                   We will escalate to the courier partner to arrange the returns collection for your order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           10:24 AM, 13th Feb                   Reena                   Please let us know if we can assist you any other queries.           10:28 AM, 13th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:31 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5703523