Subject: Ticket Assigned - Conversation with Aya Banna
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 05:58:39 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aya Banna Aya Banna                    Good morning           09:47 AM, 13th Feb                   Reena                   Good Morning Aya, Thank you for contacting us. This is Reena, How may I assist you today?           09:49 AM, 13th Feb                     Aya Banna                    Please can you check for me           09:50 AM, 13th Feb                     Aya Banna                    Complaint number Under the complaint number 5687848, the voucher request was escalated on Feb 09 itself. Please allow us 1-2 days, due to weekends.           09:50 AM, 13th Feb                     Aya Banna                    Its now 5 days           09:51 AM, 13th Feb                     Aya Banna                    And I don't receive yet           09:51 AM, 13th Feb                   Reena                   We see that you are contacting us regarding the order id 941
 3447253           09:52 AM, 13th Feb                   Reena                   It will just take a moment to check the details for you.           09:52 AM, 13th Feb                   Reena                   Please accept our full apologies for the inconvenience we have caused you.           09:54 AM, 13th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           09:54 AM, 13th Feb                   Reena                   Please let us know if we can assist you any other queries.           09:56 AM, 13th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           09:57 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5703399