Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 10:25:28 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div>Thank you for the action. Just want to check if it possible instead of the refund, you just exchange the wrong item with the right item that I purchased?</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Husain <br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 11 Feb 2023, 13:22 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Husain,<br><br>Thank you for contacting us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>We would like to inform you that a return request has been created for order No. 7813888196 on 10/2/2023 and the request will be received by the transportation partner within 2-5 working days. In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.<br><br>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your my credit account.<br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Thank you,<br>Babyshop support team<br><br>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5690442