Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 12:29:54 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:06 PM, 10th Feb                     User                    I didn’t receive my last order           04:06 PM, 10th Feb                     User                    but it’s written that it’s delivered although I didn’t receive it yet           04:07 PM, 10th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting us. This is Reena, How may I assist you today?           04:09 PM, 10th Feb                     User                    2110159791  This’s order number           04:10 PM, 10th Feb                     User                    I didn’t receive my last order  but it’s written that it’s delivered although I didn’t receive it yet  3 mi           04:10 PM, 10th Feb                     User                    I need to receive it as soon as possible please           04:11 PM, 10th Feb                   Reena                   We see that you are contacting us regarding the order id 2110159791           04:14 PM, 10th Feb                   Reena                   It will just take a moment to check the details for you.           04:15 PM, 10th Feb                     User                    Okay waiting for your answer           04:16 PM, 10th Feb                   Reena                   We sincerely apologize for the inconvenience caused.           04:19 PM, 10th Feb                   Reena                   We would like to inform you that after checking the order details we can see that your order with ID 2110159791, has been successfully delivered to you on 9/2/2023           04:20 PM, 10th Feb                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           04:24 PM, 10th Feb                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           04:25 PM, 10th Feb                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           04:28 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692470