Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 11:46:51 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">The 11.29 bd has been sent to my bank card?</div>
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<div>On Fri, 10 Feb 2023 at 1:50 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Ebtihal,<br><br>Thank you for getting in touch with us.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it. <br><br>We can confirm that your refund has been successfully completed on 9/2/2023 regarding the order id 7812365973. Your refund for amount BHD11.29 was sent to the Original form of payment and the amount of BHD 0.2326 was returned to your my credits account.<br><br>An email was also sent to you when the refund was done. Refunds typically take upto 14 working days to show up in your account based on your bank/payment card provider.<br><br>We would like to inform you that You can use your my credit account in your online purchase in 5 easy steps:<br><br>Step 1 - Simply log onto your account with your registered email address<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Thank you for your shopping and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Thank you,<br>Max support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5691925