Subject: Ticket Assigned - Conversation with Zennova Carpet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 11:13:41 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zennova Carpet Zennova Carpet                    Please cancel my order           03:00 PM, 10th Feb                   Reena                   Good Afternoon Zennova, Thank you for contacting us. This is Reena, How may I assist you today?           03:03 PM, 10th Feb                   Reena                   We see that you are contacting us regarding the order id 9413759462           03:05 PM, 10th Feb                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 days           03:06 PM, 10th Feb                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now.           03:06 PM, 10th Feb                   Reena                   However, we would request y
 ou to not accept the delivery of your order.           03:07 PM, 10th Feb                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:07 PM, 10th Feb                   Reena                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           03:08 PM, 10th Feb                   Reena                   Please let us know if we can assist you any other queries.           03:09 PM, 10th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:11 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5692173