Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 10:13:15 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div id="yiv7085781254"><div>Hi,<div>     May I know status of my order problem. When will you process my refund?</div>
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<div>Sapna chawla <br><br><div id="yiv7085781254ymail_android_signature"><a rel="noreferrer" id="yiv7085781254ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv7085781254yqt66737" class="yiv7085781254yqt4574609697"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 9 Feb 2023 at 12:11 pm, Sapna Chawla</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv7085781254"><div>
<div class="yiv7085781254yahoo-compose-assist-image-card yiv7085781254ymail-android-inline-img-container yiv7085781254ymail-card pending">
<img id="yiv7085781254ymail_attachmentId04f4a23a-7c96-4bb2-824a-b96565bdb4c3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY4MDAzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hTqbRYptutQG8zrwsF7jok_jU_6BcAqPn6dGNG2KzzI" data-id="2044011680031" style="width:100%;max-width:800px" class="yiv7085781254inline-image-global yiv7085781254inlined-image-cid-04f4a23a-7c96-4bb2-824a-b96565bdb4c3"><br>
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<div class="yiv7085781254yahoo-compose-assist-image-card yiv7085781254ymail-android-inline-img-container yiv7085781254ymail-card pending">
<img id="yiv7085781254ymail_attachmentId45f52b6a-b0d6-40a9-a536-f41b69477760" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTY4MDAzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8YELuPjKtOBnwazBo7eom2zVt3SRVRG6akUInyCcGKU" data-id="2044011680032" style="width:100%;max-width:800px" class="yiv7085781254inline-image-global yiv7085781254inlined-image-cid-45f52b6a-b0d6-40a9-a536-f41b69477760"><br>
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<br><br>Please have a look. Many thanks <div><br></div>
<div>Sapna chawla <br><div><div>
<br><div id="yiv7085781254ymail_android_signature"><a rel="noreferrer" id="yiv7085781254ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv7085781254yqt27420" class="yiv7085781254yqt6045673324"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Thu, 9 Feb 2023 at 10:02 am, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv7085781254"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Sapna,</div>
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<div>Thank you for reaching out us.</div>
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<div>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div>Thank You,</div>
<div>Max Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686375