Subject: Ticket Assigned - Conversation with Fasna M K
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 11:36:52 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fasna M K Fasna M K                    Hi I would like to about my order status..           03:17 PM, 09th Feb                     Fasna M K                    Hello ..I would lik to knock about my order status which was supposed to reach me yesterday..kindly let me know           03:18 PM, 09th Feb                   Reena                   Good Afternoon Fasna, Thank you for contacting us. This is Reena, How may I assist you today?           03:18 PM, 09th Feb                     Fasna M K                    Order # 9413688070 Order Date: 07 Feb 2023 Order Total: AED 104.9           03:19 PM, 09th Feb                   Reena                   It will just take a moment to check the details for you.           03:19 PM, 09th Feb                     Fasna M K                    Sure           03:20 PM, 09th Feb                   Reena                   Please a
 ccept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           03:24 PM, 09th Feb                   Reena                   We see that your order has been delayed by 1 day           03:24 PM, 09th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           03:24 PM, 09th Feb                     Fasna M K                    Thank you so much..           03:25 PM, 09th Feb                     Fasna M K                    I Wont be available on Saturday so wanted it before that..           03:26 PM, 09th Feb                   Reena                   Please let us know if we can assist you any other queries.           03:26 PM, 09th Feb                   Reena                   Please allow us some time to do a needful.           03:29 PM, 09th Feb       
             Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:34 PM, 09th Feb                     Fasna M K                    U too..           03:35 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688296