Subject: Ticket Assigned - Conversation with R
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 09:05:12 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R R                    Yes please i ordered a bag online yesterday and i will receive it form the mall,  is it possible to receive it today? As I’m traveling tomorrow           12:40 PM, 09th Feb                     R                             12:41 PM, 09th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, How may I assist you today?           12:48 PM, 09th Feb                     R                    Yes please i ordered a bag online yesterday and i will receive it form the mall,  is it possible to receive it today? As I’m traveling tomorrow           12:49 PM, 09th Feb                     R                             12:49 PM, 09th Feb                   Reena                   It will just take a moment to check the details for you.           12:51 PM, 09th Feb                   Reena                   Thank you for your patience           12:55 PM, 09th Feb                   Reena                   We see that you have placed this order Feb 9, 2023 and expected collection date is Feb 9, 2023           12:56 PM, 09th Feb                     R                    So it will be ready and i can collect it today right           12:58 PM, 09th Feb                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 1 - 2 working days.           12:59 PM, 09th Feb                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           12:59 PM, 09th Feb                     R                    Why 1 or 2 days you said now that the expcted collection day is feb 9           01:00 PM, 09th Feb                   Reena                   We would like to inform you that your expected collection date is Feb 9, 2023 and you will get the SMS and an email when your order is ready for collection.           01:02 PM, 09th Feb                     R                    Ok thank you           01:02 PM, 09th Feb                   Reena                   Please let us know if we can assist you any other queries.           01:03 PM, 09th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:04 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687494