Subject: Ticket Assigned - Conversation with R
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 08:38:32 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with R R                    Hello ,  I ordered online and the order has been canceled later and I didn’t receive the money back yet , when will I receive it?           12:24 PM, 09th Feb                     R                             12:24 PM, 09th Feb                     R                             12:25 PM, 09th Feb                     R                    That’s my order           12:26 PM, 09th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, How may I assist you today?           12:27 PM, 09th Feb                     R                    Hello ,  I ordered online and the order has been canceled later and I didn’t receive the money back yet , when will I receive it?           12:28 PM, 09th Feb                     R                             12:28 PM, 09th Feb                     R                             12:29 PM, 09th Feb                   Reena                   It will just take a moment to check the details for you.           12:30 PM, 09th Feb                   Reena                   We'd like to confirm you that order number 9413894327 has not been placed successfully as the payment from your credit card used has been unsuccessful.           12:33 PM, 09th Feb                   Reena                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           12:33 PM, 09th Feb                   Reena                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           12:33 PM, 09th Feb                   Reena                   Please let us know if we can assist you any other queries.           12:36 PM, 09th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:38 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687350