Subject: Ticket Assigned - Conversation with Be
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 07:22:53 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Be Be                    D           10:52 AM, 09th Feb                     Be                    Hi           10:53 AM, 09th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, How may I assist you today?           10:59 AM, 09th Feb                     Be                    The status of the order           10:59 AM, 09th Feb                     Be                    9413752177           11:00 AM, 09th Feb                   Reena                   We see that you are contacting us regarding the order id 9413752177           11:01 AM, 09th Feb                   Reena                   It will just take a moment to check the details for you.           11:01 AM, 09th Feb                     Be                    Ok           11:01 AM, 09th Feb                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           11:05 AM, 09th Feb                   Reena                   We see that there is delay in your order.           11:05 AM, 09th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           11:06 AM, 09th Feb                     Be                    There is no problem           11:07 AM, 09th Feb                   Reena                   Please let us know if we can assist you any other queries.           11:11 AM, 09th Feb                     Be                    Yes another order  9413853616           11:13 AM, 09th Feb                   Reena                   It will just take a moment to check the details for you.           11:16 AM, 09th Feb                   Reena                   We see that you have placed this order on Feb 8, 2023 and expected delivery date is Feb 9, 2023           11:18 AM, 09th Feb                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           11:20 AM, 09th Feb                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           11:20 AM, 09th Feb                     Be                    Thank u           11:21 AM, 09th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:22 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687004