Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 05:13:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Good morning,

It has been 9 days since I made the return request, and I'm still waiting for your agent to come for return collection.  Could you please check and advise?
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Tuesday, January 31, 2023 9:24:55 PM
To: Mohamed Hassan <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
[ios icon]<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
iPhone<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

Women<https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Men<https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Girls<https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Boys<https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoes<https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Inspiration<https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

We’ve received your return request.

Hi Mohamed Hassan, thank you for getting in touch with us. Here’s how your return 1003845260 for order 9412665518 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://media.maxfashion.com/i/max/B23KBYBCBCJ101GREENMEDIUM-B23KBYBCBCJ101-MXSPR23111122_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Solid Stretch Jog Pant with Drawstring Closure and Pockets
Color: Green
Size: 5-6 yrs
Quantity: 1
AED 32
[https://media.maxfashion.com/i/max/NOOSBWJ01TBBLACKDARK-NOOSBWJ01TB-MXOOS230722_01-2100.jpg?v=1&fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Solid Joggers with Drawstring Closure and Pockets
Color: Black
Size: 5-6 yrs
Quantity: 1
AED 32
[https://media.maxfashion.com/i/max/TBTNOOSDNMJOGBLUEDARK-TBTNOOSDNMJOG-MXNOOS061722_01-2100.jpg?v=1&fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Solid Denim Joggers with Drawstring Closure and Pockets
Color: Blue
Size: 5-6 yrs
Quantity: 1
AED 28
[https://media.maxfashion.com/i/max/ZCHY11BCRCREAMLIGHT-ZCHY11BCR-MXSPR23280922_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
All Over Print Clogs
Color: Cream
Size: 28
Quantity: 1
AED 17.6
[https://media.maxfashion.com/i/max/B23LUWBCYB5PKT103ORANGEMULTISHADE-B23LUWBCYB5PKT103-MXSPR23121122_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Pack of 5 - Printed Trunk
Color: Multicolour
Size: 6-7 yrs
Quantity: 1
AED 24

Total   AED 133.6
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
  *   Refunds to your credit card or debit card may take 4-15 business days to process.
  *   Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.

Need help? Get in touch
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