Subject: New Reply Received - Order#9411697034
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 10:59:28 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Order#9411697034  Ticket comment <div>Gentle reminder!<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 7 Feb 2023, at 22:19, Salman Aslam &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Dear Team,<div><br></div>
<div>The return has still not been collected by your courier. </div>
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<div>I do not understand what type of service you are using which can not accomplish a simple task of collecting. I have never faced this issue with any of the other brands. </div>
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<div>Kindly fix this asap. <br><br><div dir="ltr">Sent from my iPhone</div>
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<br>On 4 Feb 2023, at 03:35, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Muhammad,<br><br>Thank you for reaching out to us with your concern.<br><br>We’re on it - and we’ll do our best to sort this out quickly.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5646841