Subject: Ticket Assigned - Conversation with Rajula Rajula
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 09:37:44 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rajula Rajula Rajula Rajula                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  rajula rajula Bot:  Hi rajula rajula, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4713787874 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097430766128            01:20 PM, 08th Feb                     Rajula Rajula                    Ok           01:20 PM, 08th Feb                     Rajula Rajula                    What time I can expect delivery ?           01:20 PM, 08th Feb                     Rajula Rajula                    Which it be delivered today itself ?           01:20 PM, 08th Feb                     Rajula Rajula                    Helo           01:21 PM, 08th Feb                   Reena                   Good Afternoon Rajula, Thank you for contacting Max. This is Reena, How may I assist you today?           01:24 PM, 08th Feb                   Reena                   We see that you are contacting us regarding the order id 4713787874           01:25 PM, 08th Feb                   Reena                   It will just take a moment to check the details for you.           01:28 PM, 08th Feb                   Reena                   We see that you have placed the order id 4713787874 on Feb 8, 2023 and expected delivery date is Feb 8, 2023           01:31 PM, 08th Feb                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:32 PM, 08th Feb                   Reena                   Hi Rajula, I have not received a response from you still, please confirm if we are still connected?           01:35 PM, 08th Feb                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           01:35 PM, 08th Feb                   Reena                   Thank you for shopping with Max.   Have a wonderful day.           01:37 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5683198