Subject: Ticket Assigned - Conversation with Geo$h-praise Ye The Lord?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 07:22:07 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Geo$h-praise Ye The Lord? Geo$h-praise Ye The Lord?                    Hello           10:52 AM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:52 AM, 08th Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:52 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    1           10:52 AM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello Geo$h-praise Ye The Lord? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:52 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    1           10:52 AM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           10:52 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    8413784377           10:53 AM, 08th Feb                    Centrepoint KW whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 11/02/2023    If you wish to cancel your order, please follow below link.  https://centrepoint.app.link/G9crEsFefxb             10:53 AM, 08th Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:53 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    2           10:53 AM, 08th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:53 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    1           10:53 AM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           10:53 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    [email-masked]           10:54 AM, 08th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:54 AM, 08th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, How may I assist you today?           10:56 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Hello           10:56 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    I have placed an order 8413784377           10:57 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Money already deducted from account           10:57 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    But got one SMS from you           10:57 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Sorry, Order 8413784354 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/iALZ3mNdfxb           10:57 AM, 08th Feb                   Reena                   We see that you are contacting us regarding the order id 8413784377           10:58 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Sorry           10:58 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Sorry, Order 8413784354 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/iALZ3mNdfxb           10:58 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    This one           10:58 AM, 08th Feb                   Reena                   It will just take a moment to check the details for you.           10:59 AM, 08th Feb                   Reena                   we have checked and it appears that the following order number: 8413784354  was not placed successfully.           11:02 AM, 08th Feb                   Reena                   Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8413784377           11:02 AM, 08th Feb                   Reena                   The payment has been captured only once from your account which is for the new successfully placed order.           11:03 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Which order is that           11:04 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    I cannot see it in my list           11:04 AM, 08th Feb                   Reena                   Please let us know if we can assist you any other queries.           11:04 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    I am not able to see that order in my history           11:04 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Can you tell me the details of the order           11:05 AM, 08th Feb                   Reena                   We would like to inform you that your order number 8413784377 has been placed successfully           11:05 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    This one is which order           11:06 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    As its not showing in my order history           11:06 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    And I got SMS today morning           11:07 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    As far as I know only one order I did today           11:07 AM, 08th Feb                   Reena                   We would like to tell you that you have placed this order as click and collect.           11:11 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Why there is 2 order no for 1           11:12 AM, 08th Feb                   Reena                   We would like to inform you that due to technical issue your order id 8413784354 was not placed successfully.           11:14 AM, 08th Feb                   Reena                   Whenever this happens our system tries to capture the payment again automatically, as we can the payment was captured again for a new order number 8413784377           11:15 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    So its your system error           11:15 AM, 08th Feb                   Reena                   We sincerely apologize for inconvenience caused. ​           11:19 AM, 08th Feb                   Reena                   Your new order has been placed successfully which is  8413784377           11:19 AM, 08th Feb                   Reena                   Please let us know if we can assist you any other queries.           11:20 AM, 08th Feb                     Geo$h-praise Ye The Lord?                    Ok           11:20 AM, 08th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:21 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5682597