Subject: Ticket Assigned - Conversation with Shameer _ Genuine International
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 11:34:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shameer _ Genuine International Shameer _ Genuine International                    2           03:09 PM, 07th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:09 PM, 07th Feb                   MAX UAE whatsapp bot                    Hello Shameer _ Genuine International , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:09 PM, 07th Feb                     Shameer _ Genuine International                    1           03:09 PM, 07th Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:09 PM, 07th Feb                     Shameer _ Genuine International                    9413448244           03:09 PM, 07th Feb                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:09 PM, 07th Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:09 PM, 07th Feb                     Shameer _ Genuine International                    2           03:09 PM, 07th Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:09 PM, 07th Feb                     Shameer _ Genuine International                    1           03:09 PM, 07th Feb                   MAX UAE whatsapp bot                   Please enter your email address           03:09 PM, 07th Feb                     Shameer _ Genuine International                    [email-masked]           03:09 PM, 07th Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:09 PM, 07th Feb                   Reena                   Hi Shameer, Good Afternoon. Thank you for contacting Max. My name is Reena. We would be happy to help you           03:12 PM, 07th Feb                   Reena                   We see that you are contacting us regarding the order id 9413448244           03:15 PM, 07th Feb                     Shameer _ Genuine International                    Any updation           03:16 PM, 07th Feb                     Shameer _ Genuine International                    Iam travelling tomorrow.. thats why           03:16 PM, 07th Feb                     Shameer _ Genuine International                    Iam following up like this           03:16 PM, 07th Feb                     Shameer _ Genuine International                    I ordered only because it was showed yesterday date           03:16 PM, 07th Feb                   Reena                   We sincerely apologize for the inconvenience caused that your order has been delayed by 1 day           03:17 PM, 07th Feb                     Shameer _ Genuine International                    Please try to get it today itself           03:18 PM, 07th Feb                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           03:21 PM, 07th Feb                   Reena                   We would request you to please allow us some time to do a needful.           03:22 PM, 07th Feb                     Shameer _ Genuine International                    if you give me give a expected time or date i can           03:22 PM, 07th Feb                     Shameer _ Genuine International                    but you people are tellign as soon as possible           03:23 PM, 07th Feb                     Shameer _ Genuine International                    you dont have any tracking system..?           03:23 PM, 07th Feb                   Reena                   We would like to inform you that issue has been escalated to the concern team and they will try to help out properly.           03:30 PM, 07th Feb                   Reena                   Please let us know if we can assist you any other queries.           03:32 PM, 07th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:33 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679213