Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 09:06:38 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9413517687 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020623002163     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0551356964            12:41 PM, 07th Feb                     Hi                    I am waiting for my order I need today actually my  family traveling today please arrange delivery today is self           12:42 PM, 07th Feb                   Reena                   Dear Customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Reena. We would be happy to help you           12:47 PM, 07th Feb                   Reena                   We see that you are contacting us regarding the order number 9413517687           12:51 PM, 07th Feb                   Reena                   It will just take a moment to check the details for you.           12:55 PM, 07th Feb                   Reena                   We apologize for the inconvenience caused that your order has been delayed by 1 day           12:56 PM, 07th Feb                   Reena                   We have forwarded your query to the the concern team and will be try to deliver your order as soon as possible.           12:59 PM, 07th Feb                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           01:02 PM, 07th Feb                   Reena                   Please let us know if we can assist you any other queries.           01:03 PM, 07th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:06 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5678446