Subject: New Reply Received - Promotions or Gift Vouchers
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 12:34:20 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>Below is the voucher code and number from airmiles. </div>
<div>They are asking me to use this gift card option. </div>
<div>Please advise where to input this? </div>
<div>I have tried with the shukran app and it gives me "oops" . Currently this function is not available. </div>
<div><br></div>
<div>Please advise how to claim this voucher. <br><div><br></div>
<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTE5NDA1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xaRKgRnIEUqLa2qvEHNFILojfhmXexjQj9w-_k-x4sY" data-id="2044011194052" alt="image.png" style="margin-right: 0px"><br>
</div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Feb 5, 2023 at 3:18 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5665323</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5665323<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Vivek,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the showing issue so that we can investigate further and assist you accordingly with this.<br>
</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would request you to please share us the notification of received both the vouchers.</div>
<div dir="ltr"> </div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div dir="ltr">Thank You,</div>
<div><span dir="ltr">Babyshop Support Team</span></div>
</div></div>
<div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5665323