Subject: New Reply Received - Worst Quality Shoes
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 09:47:25 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Worst Quality Shoes  Ticket comment <div dir="auto">Hi, </div>
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<div dir="auto">Went for a night out. </div>
<div dir="auto">Apologies for the delay. </div>
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<div dir="auto">Will send you the pics by 6pm Dubai Time today</div>
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<div dir="auto">Regards </div>
<div dir="auto">Gokul</div>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From: Shoemart &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, February 5, 2023 1:19:53 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Worst Quality Shoes
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5661235</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">GOKUL V J : </div>
<div dir="auto">Hi, </div>
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<div dir="auto">Will forward the image by evening.</div>
<div dir="auto">I didn't wear the shoes today. </div>
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<div dir="auto">Regards </div>
<div dir="auto">Gokul</div>
<div dir="auto">0569584166 </div>
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<div dir="auto" id="x_ms-outlook-mobile-signature">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
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<div>From: Shoemart &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Friday, 3 February 2023, 10:01 AM<br>
<strong>To:</strong> [email-masked] &lt;[email-masked]&gt;<br>
<strong>Subject:</strong> Re: [#5661235] - Worst Quality Shoes<br>
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<div dir="ltr">Hi Gokul,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Thank You,</div>
<div><span dir="ltr">Shoemart Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5661235