Subject: New Reply Received - No Response on my Order placed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 10:33:31 +0000

Hi Reena kumari,  The customer has responded to the ticket.  No Response on my Order placed  Ticket comment <div>Dear Support Team,</div>
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<div>Thank you for your response.. it would be great if you could arrange the items to collected by 6th evening, since I will be travelling to Srilanka on 7th early morning.</div>
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<div>Regards</div>
<div>Farha</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 4, 2023 11:56 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5664492] - No Response on my Order placed
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<div>Hi Farha,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to assist you. </div>
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<div dir="ltr">We see that you have placed your order on Jan 31, 2023 and your expected delivery date is Feb 7, 2023. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 5 - 7 working days.
 You’ll receive an SMS and an email when your order is ready for collection.</div>
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<div dir="ltr" style="">We have forwarded your query regarding expedite the collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div dir="ltr" style="">We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We thank you for your understanding and cooperation.<br>
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Feel free to get in touch with us for further assistance.</div>
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<div>Thank You,</div>
<div>Centrepoint Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664492